Jomjudi Privacy Policy: How We Protect Your Information
Effective Date: 1 January 2026
Jomjudi is committed to protecting the privacy of every user on our platform. This Privacy Policy explains what information we collect, how it is used, how it is stored, and your rights as a user. By using the jomjudi platform, you agree to the practices described in this document.
What Information Do We Collect?
To deliver the best possible service, jomjudi collects several categories of information from users:
- Account Information: Full name, email address, phone number, date of birth, and password upon registration.
- Payment Information: Local bank details, digital wallet account numbers (such as Boost or GrabPay), and transaction records in MYR. Full card numbers are never stored on our servers.
- Device & Browser Information: IP address, browser type, operating system, screen resolution, and mobile device details used to access the platform.
- Usage Data: Game history, pages visited, session duration, in-platform actions, and user preferences.
- Cookies & Tracking Technologies: Session data, authentication tokens, and display preferences stored locally on your device.
Why Is This Information Required?
Jomjudi uses the information collected for legitimate and regulated platform operations:
- Processing account registration, login, and user identity verification.
- Processing deposits and withdrawals in MYR securely and accurately.
- Personalising the user experience based on usage behaviour and gaming preferences.
- Sending important notifications related to your account, transactions, or service updates.
- Detecting and preventing fraud, money laundering, or misuse of the platform.
- To comply with applicable laws and regulations in Malaysia.
- Improving platform performance through aggregated, anonymised usage data analysis.
Jomjudi will not use your personal information for third-party marketing purposes without your explicit consent.
Cookies & Tracking Technologies
The jomjudi platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our site. They allow the platform to remember your settings, maintain your login session, and ensure smooth navigation.
We use two types of cookies:
- Session Cookies: Automatically deleted when you close your browser. Used to maintain an active session while you are on the platform.
- Persistent Cookies: Stored on your device for a set period to remember your login preferences and display settings.
You can manage or delete cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality or experience of the jomjudi platform.
Data Storage, Security & Sharing
All user personal information is stored on servers protected by high-grade SSL encryption and strict cybersecurity measures. jomjudi enforces rigorous access controls, ensuring that only authorised personnel may access user personal data for legitimate operational purposes.
Your data will be retained for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Malaysian law. Once data is no longer needed, it will be securely deleted or anonymised.
Third-Party Sharing
Jomjudi does not sell, rent, or disclose users' personal information to third parties for commercial purposes. However, we may share information in the following circumstances:
- With approved payment service providers to process your MYR transactions.
- With law enforcement authorities or regulatory bodies when required by law.
- In cases of fraud investigation or illegal activity involving a user's account.
All third parties dealing with jomjudi are required to comply with equivalent security and privacy standards.
Your Rights As A User & Policy Changes
As a jomjudi user, you have the following rights regarding your personal information:
- Right of Access: You may request a copy of the personal information we hold about you at any time.
- Right to Rectification: If your information is inaccurate or incomplete, you can update it through your account settings or by contacting our support team.
- Right to Erasure: You may request the deletion of your account and personal data, subject to record-retention requirements under applicable law.
- Right to Withdraw Consent: You may withdraw your consent for certain data processing at any time, though this may affect the functionality of your account.
Jomjudi reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices or applicable legal requirements. Any material changes will be communicated to users via email or a prominent notice on the website. Continued use of the platform after such changes constitutes acceptance of the updated policy.
For any enquiries regarding this privacy policy, to exercise your rights, or to report a privacy concern, please contact the jomjudi support team at: [email protected]. You may also visit the FAQ us for further guidance.
Still Have Questions?
Visit our FAQ page or register a jomjudi account today to get started safely.